I was extremely nervous when I went to Applewood Kia as this would be my first time purchasing a new vehicle. I always assumed that sales people were into making a sale and nothing else. Not here! Once our salesperson David introduced himself to us, I knew that it was going to be a great experience. He was super friendly, patient and really knowledgeable about the vehicles. The level of customer service at this dealership is outstanding. Thank you David, Adian, Jenny and Stacy for helping me get my new 2019 Kia Forte! I love it!
Always a great experience when I come to get my car serviced (2016 Kia Rio). Aliesha, the manager, is always a pleasure to deal with. The other staff members are super friendly. They have a nice, accommodating waiting area. Services are done asap and my car always returns looking brand new!
We didn't end up buying a car here only because my freakishly long body wasn't a great fit but the salesperson was great. He knew the answer to every question I asked about the car which is rare in my experience and was low pressure. I wished it would have worked out because I would have loved to have purchased a vehicle from him.
From Sales to Finance to Business to Service, everyone here has the highest level of service standards.
Indy in sales
Jenny S. in Finance
Aman S. in Business
And most recently
Stacy L. in service
they all went out of their way to help me throughout the process. I am so mesmerized with their effort of going an extra mile to make us happy that I am actually going to send a text to all my 2000 contacts to go and get a car from this dealership anytime they need one.
A hearty thank you once again!
I reached out to Zora Layegh because she had a fantastic reputation. Every car sales person tried to put me in something I did not want. Zora heard exactly what I wanted and searched for it! She worked hard. I loved the fact that she listened and respected me. The entire experience with her was amazing. She is a very classy smart sales lady. Thank you Zora and I am LOVING my new Kia Soul with EVERY feature I imagined.
Tony sold me my dream Kia and I've never had any issues ever since. He made everything so easy for me. If you ever need a car visit Tony for a smooth, safe ride!!!
Chris and Tony helped me purchase my first car last night .Couldn't believe the amazing deal I got. It was truly an awesome experience .What I loved most was they weren't pushy. A lot of dealers I've been to I left feeling annoyed because the salesmen were way too overbearing. Chris gave me space to decide and I loved that .
These guys are seriously so generous and I highlt recommend this dealership especially for a first time buy.
I cant even explain how much KIA did for me! Best group of people I ever bought a car from! Thank you for thinking of my family and I best interest in mind and not just trying to make a sale! Indy, Jenny and Adian that you from the bottom my my heart! You guys make the world a better place!
Cassandra.. forever a long term customer and part of the applewood family..
This is my second optima I bought from Applewood. Never had any issue. Excellent vehicle and Excellent service with professional customer service. Please, continue like that and I'll keep visiting you for all my driving needs.
The service centre was fast and friendly. Was interesting reviewing the cam audio/video afterwards (they did everything perfectly). The sales team are the best. Such a strange feeling to be treated the way I was after having dealt with Toyota and VW for so many years of horror stories. For me, it's only Kia and Tesla from now on.
We had a great experience at Applewood Kia. Iryna was very patient the first time we went. She answered all of our questions and even suggested a few other things to think about based on our needs (we were deciding between two cars) and didn't pressure us into making a decision. When we came back she was again lovely and focused on calming my nerves, even when I wanted to test drive the car again. Tony, Peter, and Jenny were all wonderful throughout the process as well, and were very patient while myself and my partner talked things through, which I really appreciated. My partner has purchased a few cars before, but I have not and was very nervous, so the level of service really made a difference for how I felt about the purchase. Would 100% recommend Applewood Kia!!!
Good service and shuttle and good vehicles with a good warranty see Zora for a good sales person.
Beautiful customer service
My husband bought an SUV from Applewood surrey. Jack was the one who recommended it(Kia Sorento 2015 SX) fully loaded.
All of them to be honest are very cool and professional by their customer service.
Their maintenance is perfect they don't even bothered even if you were picky.
If I recommended??? Of course I do
Al the best for you guys you deserve more than 5 stars
I would like to give a shout out to Bhupender Singh ,Bobby, and Jenny in finance. This place has improved and only for the better. I have been car shopping for two weeks thankfully my wife wanted to come back to Applewood I was a bit reluctant. Please note this dealer ship has changed and the actual sales department will go out of their way for you to keep you happy and the do appreciate your business. I will continue to come to Applewood Kia for my service and new vehicle needs in the future.
Have bought two Kia Sportages from them over the years. Happy with both vehicles and the quality of service they provide. A drop off and pick up service is available for free. They always vacuum and wash the vehicle after servicing.
Overall the best experience we've had with a dealership. Cody did a great of helping us select a vehicle without the usual high pressure sales tactics and Neil and Adam in the finance department were both very polite and personable. To top it all off when I stopped into the dealership they noticed I had a flat tire and had one of their techs put my spare on free of charge even though it wasn't purchased there. Great job guys, we appreciate all your hard work!
The staff was exceptionally helpful. They were very friendly and informative. I would highly recommend this location.
I may have to change my previous recommendations on the manner they charged me for a labor services yesterday.
I went there to buy a lug nut key and to let them change a lug nut lock on one wheel ofy car.
I almost fell off my seat as I was charged $65 for labor just to chance one lug nut lock. Yes, that's right, one lug nut lock.
As I was informed about the labour price, hell, I have to take my medication right there just to control my blood pressure else I will have a heart attack inside their service office.
The only good thing about it is the courteous manner I was served but the labor services charge, no way!
It was a very expensive 5 minute nut job!
Ray & Aman were great. They helped me with everything I needed. Cindy was also very great with the financing making sure I got the payments I wanted. Overall I had a very good experience.
Always been good service. Had KIA dealer in Richmond tell me I need a variety of maintenance work done. Applewood KIA said it was not needed. All has been great with their service.
Excellent service! The staff are amazing and make you feel so comfortable and wanted! They definitely will make you leave happy. Kris is an amazing person he totally made my experience at Applewood Kia very wonderful! Would totally recommend this place if anyone needs a new vehicle! :)
Avery Spotted Bull
I am very impressed and satisfied with the excellent service I receive each time I visit. Today I received extremely friendly and efficient service from
Stacy Scott at the service desk and also from VJ the friendly shuttle driver. I’m sure that everyone behind t